Privacy Policy
Last updated: September 23, 2026
This Privacy Policy describes how Social Media Automation Tool (“the Service”), operated by Tapinn Solutions (Pvt) Ltd. (“Tapinns”, “we”, “us”, or “our”), collects, uses, and shares information when you use the Service.
The Service helps businesses create and publish social media content to connected Facebook Pages and Instagram professional accounts through Meta’s platforms and APIs.
1. Information we collect
- Account and contact information — such as name, business name, and email address you provide when using the Service.
- Social platform credentials and identifiers — Facebook Page IDs, Instagram business account IDs, and access tokens required to publish content on your behalf via the Meta Graph API.
- Content and activity data — post captions, media URLs, generation prompts, publish logs, and related status information created while using the Service.
- Technical data — standard server logs such as IP address, browser type, and request timestamps, used for security and reliability.
2. How we use information
- Operate, maintain, and improve the Service.
- Generate content and publish posts to the social accounts you connect.
- Provide support, respond to requests, and process data deletion requests.
- Monitor for abuse, security incidents, and service reliability.
- Comply with applicable laws and Meta platform requirements.
3. Meta / Facebook & Instagram data
When you authorize Meta integrations, we access only the data needed to manage and publish to your connected Pages and Instagram professional accounts, in accordance with Meta’s Platform Terms and Developer Policies. We do not sell Meta user data. We do not use Meta data for unrelated advertising or profiling.
4. Sharing of information
We may share information with:
- Meta Platforms, Inc. and related services required to publish content.
- Infrastructure and AI providers that process content generation requests.
- Professional advisors or authorities when required by law.
We do not sell personal information.
5. Data retention
We retain information only as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion as described on our User Data Deletion page.
6. Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us using the details below.
8. Children’s privacy
The Service is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the Service after changes means you accept the updated policy.
10. Contact us
For privacy questions or requests, contact Tapinn Solutions (Pvt) Ltd.:
- Email: info@tapinns.com
- Phone: +92 339 396 5156
- Website: Tapinns